The Warrens Medical Centre

West Wirral Group Practice, Arrowe Park Road, Wirral, Merseyside, CH49 5PL

Telephone: 0151 909 2474

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Prescriptions

General prescription inquires can be E-mailed to us on :

cmicb-wi.wwgp-prescribing@nhs.net 

All prescriptions should ideally be made via the NHS app – See details towards the bottom of the page or link here :

https://www.nhs.uk/using-the-nhs/nhs-services/the-nhs-app/ 

However, you can also order via Patient access app, using either of these apps will allow you to have full control over your prescription ordering and will also enable you to see the request status of your prescriptions and will also be able to nominate or change your nominated pharmacy via them too. Requests can also be made to the email address above or posting into the box at the surgery.

We DO NOT  take prescription requests over the telephone.

We kindly ask that you please check the status of your prescriptions via the app before ringing to see if it is ready.

As from 1st August 2017, there are going to be changes to how you order your prescriptions. Your local pharmacy can no longer request medication on your behalf. It is now the patients responsibility to order their medication through the surgery. All requests must come direct to the surgery. Everything else will stay the same – if you are set up for your prescription to go to a local chemist, it will still be sent there once signed by the GP.

We advise that when you are on the last weeks supply of your medication, this is when you should be requesting your next months supply.

We do offer repeat dispensing service here at our surgery. This means if you are on a regular medication, with the GPs permission, we may be able to send your chemist a 6 month batch for you to collect each month at your own convenience. If you would like this service, please contact the surgery so we can organize this for you. You will need to be aware of when your 6 month batch comes to an end so you know when to request it next, as they are not automatically updated.

If you are housebound, using blister packs, or ordering for a Nursing Home, prescription requests can be still be done via your regular pharmacy.

For more information please find the information leaflet here

If you do have any comments or complaints with regards to the new prescription service, please direct them to – complaints.nhswirralccg@nhs.net or call 0151 651 0011

Opening Times

  • Monday
    08:00am to 06:30pm
    (phone lines close at 6pm)
  • Tuesday
    08:00am to 06:30pm
    (phone lines close at 6pm)
  • Wednesday
    08:00am to 06:30pm
    (phone lines close at 6pm)
  • Thursday
    08:00am to 06:30pm
    (phone lines close at 6pm)
  • Friday
    08:00am to 06:30pm
    (phone lines close at 6pm)
  • Saturday
    CLOSED
  • Sunday
    CLOSED
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